About This Course

Safety, Equality and Regulatory Understanding (SERU)

Transport for London (TfL) has introduced an assessment of applicants’ safety, equality and regulatory understanding (SERU). This includes:

1. a) Drivers’ obligations under the PHV (London) Act 1998 including the associated regulations and relevant obligations including under the Equality Act 2010;

b) Policies and guidance issued by Transport for London (TfL) or other persons which are relevant to London PHV drivers;

c) The particular needs of passengers that arise because a passenger has (or may have) a protected characteristic under the Equality Act 2010;

d) Protecting children and adults at risk from harm and abuse; e) Passenger and driver safety;

f) Road and vehicle safety.

The SERU assessment is computer-based and it is delivered by TFL staff at TFL offices. It will involve multiple choice questions and completing sentences by adding missing words. Further information on what to expect on the day will be provided once an assessment booking has been confirmed.

We offer unlimited SERU preparation class and we have online assessment which includes example questions within the subject areas covered by the TFL Handbook.

If you need help – we are the experts.

What we offer:

New Drivers:

Licence Application process

Unlimited Topographical Skills training course (theory, practical & mock test)

Unlimited SERU preparation course that include drivers’ handbook explanation, mock test & example questions & answers; Speaking and Listening test preparation.

Existing drivers who didn’t submit B1 English:

Unlimited SERU preparation course that include drivers’ handbook explanation, mock test & example questions & answers; Speaking and Listening test preparation.

Existing drivers:

Unlimited SERU preparation course that include drivers’ handbook explanation, mock test & example questions & answers; Speaking and Listening test preparation.